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Return to shopReturns & Refund
At Meecee’s Couture, we are committed to delivering quality fashion pieces and a satisfying shopping experience. Please review our return and exchange policy below.
Money-Back Guarantee
Our 100% Money-Back Guarantee applies only in cases where the wrong item is delivered.
- Claims must be reported immediately upon delivery or within 48 hours.
Return Conditions
Returns may be accepted under the following conditions:
- Items that have been worn, washed, altered, or damaged after delivery are not eligible for return or exchange.
- Returns or exchanges may only be accepted for items that arrive damaged, defective, or different from the item ordered.
- Original packaging, tags, and accessories must be intact.
- The request is made within 48 hours of delivery.
Delivery Charges
- Return shipping costs are the responsibility of the customer.
- Original delivery charges are non-refundable.
Exchanges
Exchanges are primarily allowed for size replacements, subject to availability.
- If the requested size is unavailable, customers may choose another item of equal value from our available collection.
Non-Returnable Items
Non-Returnable Items
The following items are not eligible for return or exchange:
- Items purchased and picked up in-store
- Final sale items
Pick-Up Orders
- Orders must be collected on the scheduled pickup date.
- Orders not collected within 7 days after the pickup date may be considered forfeited and non-refundable.
- Pickup orders are available only after payment has been confirmed.
Return Process
To initiate a return:
- Contact Meecee’s Couture customer support within the return period.
- Provide your order number and a clear description of the issue.
- Attach photos or videos if required.
- Follow the instructions provided by our support team for returning the item.
Refunds
- Approved refunds will be processed within 1–7 business days after the returned item has been received and inspected.
- Refunds will be issued through the original payment method.
- For payments made through gateways such as Paystack refunds will reflect the exact amount received after gateway deductions.
Policy Protection
MEECEE’S COUTURE NIG. LTD reserves the right to decline returns or exchanges if the policy conditions are not met. Any abuse of the return policy may lead to restriction of return privileges.
By shopping with MEECEE’S COUTURE NIG. LTD, you agree to the terms outlined in this return and exchange policy.